W6900x FAQ — Common Questions Answered
The most common questions that come up while using w6900x — from bet settlement to VIP benefits — all answered in one place. Read, understand, and play with confidence.
If you can't find your question: If your answer isn't in the FAQ below [email protected]Email us in Bengali. Expect a prompt response on business days.
What would you like to know?
The w6900x FAQ page covers 7 key topics in total. Find a brief overview of each below — then jump straight to the Q&A section.
If a match is cancelled or abandoned mid-way
Find out below what happens to your bets if a match is suddenly suspended and how settlement is handled.
View Q&AWhat you get for referring a friend
A straightforward breakdown of how much you can earn through the Refer a Friend program and how to claim your bonus.
View Q&ATournaments & Leaderboards
Full details on how to participate in w6900x competitions, including prizes and eligibility requirements.
View Q&AHow to understand odds formats
Decimal, Fractional, American — a plain-language breakdown of different odds formats and how to calculate each one.
View Q&ARegistration Process & Information
Everything you need to know about registering at w6900x — what information is required and how long it takes.
View Q&AWithdrawal methods and timeframes
Everything you need to know about withdrawing your winnings — how it works, how long it takes, and whether any fees apply.
View Q&AW6900x FAQ
The most frequently asked questions are organised by topic below. Click on any question to expand the detailed answer.
If the match is completely cancelled:
If a match is cancelled before it starts, or stopped after only a short time, the full stake is generally refunded. This is known as a "Void" or cancelled settlement.
If the match stops after a certain point:
In sports like football, a match is considered "incomplete" if at least 90 minutes or the full regulation time has not been played. For example:
— Football: Many providers consider a match complete after 75+ minutes of play, though w6900x's specific policy applies.
— cricket: bets are generally voided if the minimum number of overs is not completed.
— Tennis: if a player retires, settlement may be based on the results of the sets already completed.
Rescheduled Matches:
If a match is rescheduled rather than cancelled, bets generally remain valid for the new date — however, if the match is postponed by more than 24–48 hours, the bet may be voided.
For Accumulator (multi-bet) wagers:
If any selection in an Acca bet is voided, that selection is treated as odds of 1.0 and the remaining legs of the bet stay active.
How to check the result:
Once settlement is complete, the result will be visible in your betting history on w6900x. If you have any concerns, [email protected]— contact us with your bet reference number.
How to refer a friend:
1. Log in to your w6900x account.
2. Go to Account Settings or the Promotions section to get your unique Referral Code or link.
3. Share that code or link with your friend.
4. Once your friend registers using your link or code and meets the conditions, the bonus will be credited to your account.
Conditions for receiving the referral bonus:
— The referred friend must be a genuinely new member — someone who has never had an account before.
— Your friend must complete KYC verification.
— Your friend must make a minimum deposit of the required amount (varies by promotion).
— In some cases, your referred friend may need to place a minimum bet amount.
Bonus Types:
— Cash bonus: A fixed amount credited directly to your account balance.
— Free Bet: a complimentary bet of a specified amount.
— Referral points: may be credited as VIP points.
Restrictions:
— Referral bonuses may also carry a Wagering Requirement.
— Multiple registrations from the same device, IP address, or payment method will not be counted as referrals.
— The latest bonus terms and conditions are available on the active Promotions page.
To view the current referral offer and your referral code, go to the Promotions section after logging in, or [email protected]— would like to know.
Eligibility to participate:
— An active, KYC-verified w6900x account is required.
— Some tournaments require a minimum deposit amount or minimum bet size to qualify.
— Exclusive tournaments may also be available for VIP members.
How the leaderboard works:
— During the set period (typically 1 week to 1 month), participants earn points by placing bets or playing games.
— Points are generally calculated based on total bet amount, number of wins, or participation in specific games.
— Leaderboard rankings update in real time and can be viewed after logging in.
Prize distribution:
— Prizes are distributed according to final rankings once the tournament ends.
— Top finishers can win cash prizes, free bets, or special bonuses.
— Prize money is typically credited to your account within 24–72 hours after the tournament ends.
Important rules:
— Each tournament has its own terms and conditions — read them before participating.
— Cancelled or voided bets do not count toward points.
— Participants found guilty of fraud or misconduct may be disqualified from the competition.
— Prizes won in tournaments may also require a Wagering Requirement to be met before withdrawal.
To view active tournaments, go to the Promotions section after logging in. Keep promotional notifications enabled on your registered email to stay updated on new tournaments.
Decimal Odds (the simplest format):
This is the most widely used format in Bangladesh. The higher the number, the lower the chance of winning — but the higher the potential reward.
Calculation: Total return = Stake × Odds
Example: A ৳100 bet at odds of 2.5 → ৳100 × 2.5 = ৳250 total return (৳150 profit).
Fractional Odds (traditional UK format):
5/1 means a ৳1 bet returns ৳5 in profit, plus your original stake back.
Example: A ৳100 bet at 5/1 odds → ৳500 profit + ৳100 stake = ৳600 total return.
American (Moneyline) Odds:
Positive (+): +200 means a ৳100 bet returns ৳200 in profit.
Negative (−): -150 means a ৳150 bet returns ৳100 in profit.
What do lower odds mean?
— Odds of 1.20 indicate a heavy favourite — the win probability is high, but the payout is low.
— Odds of 5.00 indicate an underdog — a lower chance of winning, but a much higher potential return.
Why Do Live Odds Change?
During a live match, odds change in real time — in response to goals, wickets, injuries, or other in-game events. The odds at the moment you place your bet are the ones that apply.
To learn more about odds and betting strategies, visit w6900x's Sports Betting section or [email protected]— send us your question.
What you need to register:
— Full name (must match the name on your national ID)
— Active email address
— Bangladeshi mobile number (+880)
— Date of birth (must be 18 or older)
— A password of your choice (minimum 8 characters, strong)
— Currency selection (BDT recommended)
What you need for KYC verification:
— National ID (NID) — clear photos of both front and back
— A passport is also accepted as an alternative
— In some cases, proof of address (utility bill or bank statement)
Time Limit:
— Filling out the registration form: under 5 minutes
— Email verification: instant (email delivery takes 1–5 minutes)
— KYC verification: typically 24–72 hours. May take slightly longer during peak periods.
Common registration mistakes to avoid:
— Make sure your name matches your NID exactly — any spelling error will cause issues during KYC verification.
— Do not submit NID photos that are blurry or taken in poor lighting.
— Do not attempt to create multiple accounts — this is strictly prohibited.
To view the detailed registration guide On the registration page Go.
Withdrawal timeframes:
— Standard withdrawal: 1–5 business days
— Can be faster with KYC completed and a verified payment method
— Large withdrawal amounts may require additional verification, which can take 3–7 business days
— Withdrawals will be on hold if an active bonus still has a pending Wagering Requirement
About fees:
w6900x does not charge any processing fee on withdrawals. However, your bank, mobile banking provider, or payment service provider may apply their own transaction fees — this is governed by their own policies and is outside w6900x's control.
Important withdrawal conditions:
— Withdrawals can only be made to a payment method registered in your own name.
— Your deposit and withdrawal methods should match as closely as possible.
— The minimum withdrawal amount varies depending on the payment method.
— A maximum withdrawal limit per period may apply.
Withdrawal steps:
1. Log in → Go to the Withdrawal section
2. Select your payment method and amount
3. Confirm the request
4. A confirmation email will be sent — the process is now underway
5. Once completed, the transaction will appear in your account history
If a withdrawal is delayed, contact support with your transaction reference [email protected]to get in touch.
How to earn VIP points:
— VIP points are earned based on the amount wagered on each bet or game.
— Point earn rates may differ between Sports Betting and casino games.
— Your tier changes once you accumulate a specified number of points.
VIP Tiers & Benefits at a Glance:
Bronze (Entry Level):
— Welcome bonus
— Weekly cashback offers
— Access to exclusive promotions
Silver:
— Higher cashback rates
— Birthday bonus
— Priority fast withdrawals
— Invitations to exclusive tournaments
Gold:
— Dedicated personal account manager
— Higher deposit & withdrawal limits
— Exclusive Gold Tournaments
— Custom bonus offers
Platinum and above:
— Maximum cashback rate
— Invitations to exclusive events
— Fastest withdrawal processing
— Dedicated VIP support
— Special gifts and rewards
Conditions for maintaining your VIP tier:
To maintain each tier, you must meet a minimum points or activity requirement within a set period (typically 1 month or 1 year). Inactivity may result in a tier downgrade.
Log in to your w6900x account and go to the VIP or Loyalty section to view your current VIP tier and points. For more details, [email protected]to get in touch.
Navigate by Topic
Can't find your question? Use Ctrl+F in your browser (or the page search function on mobile) to search for a keyword — you'll find what you need quickly.
Ask us directly: If you don't receive a response [email protected]— write to us on business days for a quick response.
How to get the most out of the FAQ page
The w6900x FAQ page is designed to help you find answers quickly. A few tips below.
Choose a subject
First, identify what your question is about — betting, payments, account, or bonuses.
Click on a question
Click on a question heading to expand the answer. Multiple questions can be open at the same time.
Read the full answer
Each answer includes step-by-step details, figures, and examples. Read through completely for a clear understanding.
Email us if needed
If you can't find your answer here, write to us directly at [email protected] in Bengali — we're here to help.
Tip: The w6900x FAQ page is updated regularly. Whenever new features are introduced or policies change, you'll find the latest information here. Bookmark this page for quick reference in the future.
Special note: The w6900x FAQ page provides general information. For specific transaction or account issues, please contact the support team directly — that's the fastest way to get a resolution.
Related Pages & Information
There's plenty more to explore on w6900x beyond the FAQ. The pages below cover each topic in greater detail.
Terms & Conditions
All terms and conditions related to bonuses, betting, and your account.
Read Terms & ConditionsAbout Us
An introduction to the w6900x platform — our philosophy and services tailored for users in Bangladesh.
Learn moreStill have questions? Get in touch directly
If you can't find an answer on the w6900x FAQ page, reach out to our support team directly. Feel free to ask in Bengali — no hesitation needed.
Email Support
Write to us in Bengali — expect a quick response on business days. Please include a description of your issue and your account email.
Response time
General queries: within 1–2 hours on business days.
Responsible Gaming: Emails with the subject line "Responsible Gaming" will be given priority.
What to include in your email: A brief description of the issue + your account email + relevant transaction ID or bet reference (if available). This helps us resolve your query faster.
Security reminder: The w6900x support team will never ask for your password, OTP, or PIN. If you receive such a request, it may be a fraud attempt — report it immediately.